CF
Completely F

1 reviews | Active since Jul 2021

29 Jul 2021, 12:52

MDB Harassment!

(unfortunately one cannot leave a negative star rating!)

I am in possession of a mobile of man who left South Africa probably 15years ago. I do not have contact with him. I simply took over his mobile account when he left the country.

He clearly has an outstanding Virgin Active account. MBD sends HARASSING messages at once a day to my mobile. I HAVE NOTHING TO DO WITH THIS ACCOUNT!!! I HAVE NEVER SET FOOT IN A VIRGIN ACTIVE GYM.

I have now called 4 times & be ASSURED by the consultant that my number will be removed. Next day - STILL getting messages.

When I ask to speak to a manager - every single consultant puts the phone down on me. I assume they want proof that people have paid their outstanding accounts but when I ask for proof that my number will be removed - the phone gets dropped.

WHO CAN I SPEAK TO TO GET THIS RESOLVED??! It is beyond frustrating & you can't even block the number b/c they send from a different number every time.

0
Replies (1)
MBD
MBD's reply04 Aug 2021, 13:47
Official
Dear Sir/Madam

We have received notification of a matter you lodged with Hellopeter.com regarding MBD.  We are unable to trace a reference or account number and have requested this via email.

To date we have not received a response and we thus close this matter.

Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.