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CT
Chris T

1 reviews | Active since Jun 2022

15 Jun 2022, 08:28

MDB, bad service

This is a collection company, they phone all the time even though i have asked for certain documents, these documents are never sent, i must have asked for the documents to prove who they are and who they collecting for.

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Replies (3)
MBD
MBD's reply15 Jun 2022, 08:39
Official
Dear Mr Torode

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
CT
Chris T's update15 Jun 2022, 08:49
Reviewer Update
Please dont lie to me. You only want revenue, you have no interest in sorting out my issues, when the call centre phones time and time again, i keep asking for the documents but they never arrive, so this is becoming harassment, and i will contact the law society today to lay a formal complaint, you get revenue for every phone call and sms dont you, so having a resolution is not in you favour
MBD
MBD's reply15 Jun 2022, 13:24
Official
Dear Mr Torode

Kindly be advised that we have referred the matter to our client and we will revert to you.

We trust the above is in order.

Kind Regards 
Complaints Officer 
MBD