CB
Chantel B
1 reviews | Active since Aug 2018
21 Aug 2018, 08:18
#MBD********
The call centre agents are rude. They phone all odd hours of the day. They sold me a settlement, which i paid. Was then informed that they can't sell settlements. The recording of the settlement was not saved. Conveniently for them...
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Replies (2)
MBD's replyOfficial
21 Aug 2018, 08:20Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply21 Aug 2018, 08:20
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's replyOfficial
30 Aug 2018, 12:17Dear Sir/Madam
With reference to your query logged on the 21 August 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply30 Aug 2018, 12:17
Official
Dear Sir/Madam
With reference to your query logged on the 21 August 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,