AJ
Anthony J

1 reviews | Active since Nov 2023

03 Jun 2024, 13:28

MBD's very rude.

Dear MBD. You threatened me with legal action on my bought STB account. I told you to go ahead so that I can defend my case in court as you refused to admit the fault on your part. Now your extremely rude employees keeps harrasing me. Laughing at me when I state my case, putting the phone down in my ear, shouting at me etc. I told you via email and telephonically that I will simply not just pay and you should take legal action. Why then try and trick my into paying. Please stop. This is bad for my mental health.

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Replies (1)
MBD
MBD's reply03 Jun 2024, 14:14
Official
Dear Anthony j

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD