RC
Riaan C
1 reviews | Active since Apr 2023
12 Mar 2025, 10:35
MBD's harassment is at a next level!
This company should be investigated for harassment. Even if you keep to payment arrangements they will keep phoning you daily, and sometimes even before 7am. I am sure their business strategy is to irritate people and to make more money from all these supposed "courtesy calls".
Next month I will be in the position to pay off my debt and if I ever get one more call from them after that, I will take legal action!
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Replies (2)
MBD's replyOfficial
13 Mar 2025, 09:06Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply13 Mar 2025, 09:06
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
RC
Riaan C's updateReviewer Update
14 Mar 2025, 05:16I did receive an email from a Customer Care Consultant yesterday at 15h05:
" Thank you for bringing this matter to our attention. We have noted the concerns rose herein and would like to respond thereto as follow: Please be advised we have frozen the account from our side to eliminate calls from our operation team, we will monitor payments from our side. "
And guess what?.... yesterday at 17h15 I received another phone call from the MDB call centre to harass me!
" Thank you for bringing this matter to our attention. We have noted the concerns rose herein and would like to respond thereto as follow: Please be advised we have frozen the account from our side to eliminate calls from our operation team, we will monitor payments from our side. "
And guess what?.... yesterday at 17h15 I received another phone call from the MDB call centre to harass me!
RC
Riaan C's update14 Mar 2025, 05:16
Reviewer Update
I did receive an email from a Customer Care Consultant yesterday at 15h05:
" Thank you for bringing this matter to our attention. We have noted the concerns rose herein and would like to respond thereto as follow: Please be advised we have frozen the account from our side to eliminate calls from our operation team, we will monitor payments from our side. "
And guess what?.... yesterday at 17h15 I received another phone call from the MDB call centre to harass me!
" Thank you for bringing this matter to our attention. We have noted the concerns rose herein and would like to respond thereto as follow: Please be advised we have frozen the account from our side to eliminate calls from our operation team, we will monitor payments from our side. "
And guess what?.... yesterday at 17h15 I received another phone call from the MDB call centre to harass me!