RB
Rodrick B

1 reviews | Active since Jun 2016

23 Aug 2016, 08:27

MBDCS - Continues sms after I sent all info needed for an account

<p>I have been getting SMS from MDBCS stating that legal action will be taken, I have been sending proof of the account they are persuing to them for the past two months with no progress, when I spoke to the agent, he has asked me to send the information to him, which I have done three times alread, yet I still get the SMS, I also do not understand why NEOTEL who has handed me over to them cannto get this sorted...</p>

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Replies (2)
MBD
MBD's reply24 Aug 2016, 07:51
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply30 Aug 2016, 10:32
Official

Dear Sir/Madam

With reference to your query logged on the 23 August 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC