KM
Kgabo M

1 reviews | Active since Jul 2023

18 Jul 2023, 21:55

MBD with bad bad service

I have paid my matrix account following a 50% discount on the 15th of March 2023, now they don't want with my settlement/paid up letter They are saying they do not issue paid up letters, Now I am handed to another collection attorney for the same matrix account. Can I get my paid up letter so that I can provide to the other collection agency that the account is paid. I

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Replies (1)
MBD
MBD's reply19 Jul 2023, 08:59
Official
Dear Ms Moloto

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD