HW
Helena W
1 reviews | Active since Mar 2016
14 Oct 2024, 13:01
MBD will not refund me
I paid funds into a closed paid up account and is still to receive my refund. Surely the R600 is lying in an unallocated account. Why can they not pay back my money? After sending about 6 emails to this regard, no feedback received three weeks later. I want my money back please
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Replies (2)
MBD's replyOfficial
14 Oct 2024, 13:10Dear Helena V
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply14 Oct 2024, 13:10
Official
Dear Helena V
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
17 Oct 2024, 11:43Good day Helena V
Kindly advise if you have received a response from our agent requesting information in order for us to process the refund.
Kind Regards
Complaints Officer
MBD
Kindly advise if you have received a response from our agent requesting information in order for us to process the refund.
Kind Regards
Complaints Officer
MBD
MBD's reply17 Oct 2024, 11:43
Official
Good day Helena V
Kindly advise if you have received a response from our agent requesting information in order for us to process the refund.
Kind Regards
Complaints Officer
MBD
Kindly advise if you have received a response from our agent requesting information in order for us to process the refund.
Kind Regards
Complaints Officer
MBD