MBD & Vodacom I know it’s a money making business,but treat people with Respect & Diginity

I’m already annoyed with Vodacom for not informing me there’s cancellation fees. Now I must suffer harassment from this attorneys. The first call and text I get from this MBD was on the 15 /05/18 to tell me my account was handed over to them and I owe them R491. I expressed my dissatisfaction as I was still waiting for feedback on the dispute I lodged with Vodacom. On the 22,23,24,25,26 and 28 they send me threatening emails.

On the 2nd of June I decided i want to call this MBD to settle the R491 Since I’m a student I don’t want access stress of dealing with Vodacom and MBD. So I called and spoke to an “agent” who who told me that I now have to pay +R600 , he says it’s now this much because of added interest. I told him I don’t understand how they have come up with such interest when they have only started informing me that my account is with them on the 15/05/2018 it’s not even a month yet. So he proposes that if I settle the amount by 04/06/18 which is today I’ll only pay R491 that I owe Vodacom. Today I call in to ask that they schedule a debit order for today I spoke to Busi/ Vuyi she also tells me the +R600 I asked why like I did her Colleague on Saturday, she says ok you can pay R491 that’s the discount we giving you, when I ask if the can request another debit order she says she is not sure she will ask the supervisor to come speak to me, so I speak to the supervisor who frustrates me even more . I simply ask him if it’s possible to request a debit order so that the total amount it R491. He tells me I must pay +R600 because they have the right to charge me for sms and calls they to me...? I have only received 1 call on the 15/05/18 and it’s not my problem that you MBD decided to send me text everyday from the 22nd/05 after I explained I’m waiting for my dispute feedback from Vodacom ? . I explained to him that I spoke to his colleague on Saturday another one a few minutes ago and they said to settle I can pay R491. I cannot believe I spoke to 3 different people from the same company and they both get to tell me different stories. So frustrating, you undermine my intelligence.