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Nonele N
1 reviews | Active since Aug 2015
03 Dec 2018, 13:50
MBD VERY BAD SERVICE
I paid my absa account on the 30 October 2018 up until this date I haven't received the settlement letter and I cannot close that account with out the letter. I call MBD everyday and I get told to call the customer service I'm through to collections, when I call the customer service there is no answer. this is very frustrating I honestly don't understand why its so difficult to just email the letter but when they want you to pay they call everyday..
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MBD's replyOfficial
04 Dec 2018, 08:42Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply04 Dec 2018, 08:42
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.