1 reviews | Active since Apr 2014
MBD TV LICENCE DEBT COLLECTORS CODE OF CONDUCT
They have absolutely no ethics when talking over the phone or knowledge on the Debt Collector’s Code of Conduct. They demand personal information to verify that they are talking to the right person, but they ask for someone else over the phone. They then continue being rude threatening and indicate that they will call every day. My TV Licence is paid up but today i still receive a call from ********** 350 demanding payment from the most arrogant person ever still asking for someone else. I will never give out personal information over the phone yet we have people that assume they have a right to request this, I know who i am so if you need to verify find another way.
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
With reference to your query logged on the 26 June 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
With reference to your query logged on the 26 June 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
