1 reviews | Active since Dec 2018
MBD taking my money for nothing. Crocks/****mers/***** thinking you are paying your accounts
I am very frustrated and don't know what to do anymore regarding MBD I lost my job due to Covid19. I was not working for 2years. 2023 I got a job and make arrangements with MBD regarding my accounts. 6-8months later I go to the stores to see how my account are doing (recovery). I was told the account is no longer with then I need to call MBD. I tried calling, sending emails and even tried their website all to no avail. the only way I could get their attention is by stoping payments. Now they call me each day at 7am and I need to repeat the same story each time meaning they don't record or put my issue on record. Each time they say they will request I be sent a statement.
Till today I don't have a statement meaning I have been paying for nothing. I don't know where to go for help. My name is in bad book and MBD is just making me cross every time.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Wow MBD only sends me the statement after I post here.
1st the statement they send me is not the account the wake me up at 7am for. The balance they sent me is not the same as the one I just got at the store. Here is just too many red flags. I think the best way forward is to get a mediator or consult NCC for help.
Wow MBD only sends me the statement after I post here.
1st the statement they send me is not the account the wake me up at 7am for. The balance they sent me is not the same as the one I just got at the store. Here is just too many red flags. I think the best way forward is to get a mediator or consult NCC for help.
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Kind Regards,
Complaints Officer
MBD
Kind Regards,
Complaints Officer
MBD