JS
Joline S
1 reviews | Active since Jul 2019
15 Jul 2019, 20:43
MBD stop Harrasing me and get your facts right
MBD needs to stop HARRASING me. I'm getting sms's everyday for the last 4 months of outstanding MTN and JETS accounts which I just ignored . I was fuming when they called me today 15/07/19 on my work number and the consultant was EXTREMELY rude, so I dropped the phone in her ear. I paid up my JET account in 2016 already and have the paid up letter and closed the account meaning that I have not used them ever since. I called MTN today and my bank statements is proof that MTN is still debiting my account. I took the liberty to call them just to check and guess what my account is up to date. I'm going to take this matter further.
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MBD's replyOfficial
16 Jul 2019, 08:32Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply16 Jul 2019, 08:32
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's replyOfficial
29 Jul 2019, 15:19Dear Sir/Madam
With reference to your query logged on the 15 July 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 15 July 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply29 Jul 2019, 15:19
Official
Dear Sir/Madam
With reference to your query logged on the 15 July 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 15 July 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC