AR
Alan R
1 reviews | Active since Sept 2022
27 Oct 2022, 09:45
MBD stole my money
I have a Telkom account that lapsed as I was unemployed. I received a letter from MBD on the 22nd February 2022 that I needed to pay R3022 to avoid further legal action. I paid this amount in full on the 28th February 2022. To date, Telkom has not received this money and still reflects that I owe them +-R3022. I have been trying since then to find out from MDB why they have not paid Telkom but despite multiple phone calls and over 100 emails I am still unable to resolve this. Please help?
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Replies (4)0
Replies (4)AR
Alan R's updateReviewer Update
27 Oct 2022, 09:53It was my Vodacom account, not Telkom
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Alan R's update27 Oct 2022, 09:53
Reviewer Update
It was my Vodacom account, not Telkom
AR
Alan R's updateReviewer Update
27 Oct 2022, 10:43This is just not true, I have received no contact from MDB and this matter has not been resolved despite multiple attempts on behalf to seek resolution
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Alan R's update27 Oct 2022, 10:43
Reviewer Update
This is just not true, I have received no contact from MDB and this matter has not been resolved despite multiple attempts on behalf to seek resolution
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Alan R's updateReviewer Update
27 Oct 2022, 10:45Ok just received the letter. Why did it take so long to do this, I have been trying to get this resolved since February, it is now 27 October. Shameful service
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Alan R's update27 Oct 2022, 10:45
Reviewer Update
Ok just received the letter. Why did it take so long to do this, I have been trying to get this resolved since February, it is now 27 October. Shameful service
MBD's replyOfficial
27 Oct 2022, 15:23Dear Mr Roberts
We sincere apologies for the delay in response.
Kind regards
We sincere apologies for the delay in response.
Kind regards
COMPLAINTS OFFICER
MBD
MBD
MBD's reply27 Oct 2022, 15:23
Official
Dear Mr Roberts
We sincere apologies for the delay in response.
Kind regards
We sincere apologies for the delay in response.
Kind regards
COMPLAINTS OFFICER
MBD
MBD