LT
Lerato T
1 reviews | Active since Aug 2017
03 Aug 2020, 14:32
MBD still debiting from my account even though the account has been settled and closed.
MBD is still debiting from my account even though my account has been settled and closed.
I've tried so many times to get ahold of the lawyer who is in charge of my account to have this resolved, but i am not winning and it's very frustrating as it has become a back and forth with their call center agents.
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MBD's replyOfficial
03 Aug 2020, 15:48Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply03 Aug 2020, 15:48
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.