EG
Eduan G
1 reviews | Active since Apr 2022
03 Apr 2023, 11:14
MBD still billing me after I recieved my paid up letter
I have paid up an outstanding account and received a paid-up letter, but I still get messages I need to pay the same account that is paid up. I've phoned them multiple times and they assure me it will get resolved, just to find another message stating I've not committed to paying and the amount just keep on increasing.
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MBD's replyOfficial
03 Apr 2023, 13:10Dear Mr Van Graan
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply03 Apr 2023, 13:10
Official
Dear Mr Van Graan
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
EG
Eduan G's updateReviewer Update
06 Apr 2023, 09:55Still no contact from MDB. This issue have been going on for 3 months with no progress
EG
Eduan G's update06 Apr 2023, 09:55
Reviewer Update
Still no contact from MDB. This issue have been going on for 3 months with no progress