MBD STAFF DISGUSTING ATTITUDE

I got a call from MBD on 09/04/2025 09:57 From a lady by the name phumzile When she called me she kept referring to me by Kerry-Anne i asked her to please refer to me by Kerry i also said i dont know why she is calling me as i have stayed with my word and made my payments as agreed and i do have a payment arrangement in place disregarding that i asked her very nicely to refer to me as kerry and not my full name she continued and the attitude she was giving was extremely hostile and well as provoking so i said to her that she is being rude her way of deescalating was by screaming (pay your account) and putting down the phone this is DISCUSTING i will no longer be taking calls from MBD if they want to reach me they can find another way but to be spoken to the way i was by a MBD employee names Phumzile was not acceptable and i will go to my bank and request they find another company for me to handle my account with this is not the first time