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refiloe N

1 reviews | Active since Apr 2014

01 Aug 2019, 09:22

MBD SMS NIGHTMARE

Bathong, I have been heads on with MBD I do not know for how long now. I have lost count on the number of times I have called this stupid debt collectors company, they keep sending me sms's to make payment on my Cell C account which I do not have. Yes the number I use is an 074 number but was ported to Telkom mobile 2 years ago and I have had this number since 2009. I have called them and found that the person they are looking for is not me and I have never heard of that name before. I requested my number be removed and everytime I get told it will be done a new sms comes in, the last lady I spoke to has the nerve to say that I should ignore the sms. Ignore sh*t that comes through my phone every other day? Guess what there is another sms in now. Bathong stupid MBD REMOVE MY NUMBER FROM YOUR ****** SYSTEM I DO NOT KNOW THE PERSON OWING YOU, STOP ABUSING ME AND MY PHONE MEMORY! How is it that Cell C gave a contract to someone then the next thing they cannot even provide you the correct contact number. really now stop this SH*T this is my number!!!!!!!!!!!!!!!!!!

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Replies (2)
MBD
MBD's reply01 Aug 2019, 13:15
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
MBD Credit Solutions (Pty) Ltd. 
MBD
MBD's reply02 Sept 2019, 09:36
Official
Dear Sir/Madam
 With reference to your query logged on the 01 August 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC