EB
Ewan B
1 reviews | Active since Sept 2020
25 Oct 2022, 14:21
MBD should be shut down.
Absolutely USELESS!! Whilst covid struck i lost my job and wasn't able to pay my credit card. This got handed over to the MBD creditors Attorneys.
Eventually I got my job back and I was able to pay off my credit card balance.
Now i need to provide my bank with a settlement letter to show it is paid. Absolutely impossible to get them to do this simple task. When I call they put the phone down whilst on the call. Rude and *********** is all that comes to mind.
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Replies (2)
MBD's replyOfficial
25 Oct 2022, 14:29Dear E Bingle
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Best regards,
MBD's reply25 Oct 2022, 14:29
Official
Dear E Bingle
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
27 Oct 2022, 15:52Dear E Bingle
With reference to your query logged on the 25 October 2022.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 25 October 2022.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,
MBD's reply27 Oct 2022, 15:52
Official
Dear E Bingle
With reference to your query logged on the 25 October 2022.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 25 October 2022.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,