A
Andile
1 reviews | Active since Mar 2023
31 Mar 2026, 12:20
MBD - Settlement Letters
I have been trying to get my paid-up letters for the past 2 years and have still received nothing. The call centre people keep saying I will receive it in 24-48hrs however, still nothing. Their self-service is also not working properly.
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MBD's replyOfficial
31 Mar 2026, 14:17Good day Andile
With reference to your query logged on the 31 March 2026.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 31 March 2026.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,
MBD's reply31 Mar 2026, 14:17
Official
Good day Andile
With reference to your query logged on the 31 March 2026.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 31 March 2026.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,