MN
Margaret N

1 reviews | Active since May 2024

14 Jun 2024, 19:32

MBD settlement letter

I paid MBD for the standard bank credit card. I paid the whole amount of that I owed which was R21000 . I called them and asked them to email me the settlement letter. They promised to email it because they also confirmed that I have paid everything. This is affecting my credit score. I don't know what to do

0
Replies (1)
MBD
MBD's reply18 Jun 2024, 09:00
Official
Dear Margaret Nkwane

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD