BT
Bonolo T

1 reviews | Active since Feb 2022

06 Mar 2025, 20:29

MBD settlement

So i had an account with FNB that i settled through MBD in January 2025, i was then promised that a settlement letter would be sent to me upon receipt of payment and that the account will be automatically closed once fully paid. To date i have not received any settlement letter and today i received a message that the said account is in arrears. I need assistance aa this have been a real thorn in my way

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Replies (1)
MBD
MBD's reply07 Mar 2025, 15:55
Official
Dear Bonolo Taaibos

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer MBD