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nokuthula S

1 reviews | Active since Mar 2015

29 Apr 2015, 17:30

mbd settlement

This is the 4th time I'm reporting this matter, this has bbeen going on from december last year. I had a edgars acc and it was handed over to legal, I called the attorneys to my delight they gave me a offer to settle the account @ a 80% discounted rate, I went straight to branch and paid the amount but now nobody wants to own and add the discounted rate, gone back and forth.<br> <br> The phone has been dropped on me, went to branch they tell me to speak to the attorneys and I keep going back and forth. Been trying to apply for vehicle finance but I can't because of this ridiculous, joke they call a company. This has caused me sleepless nights, feels like my life is at a standstill because of Edcon and MBD. <br> <br> As a consumer this is inappropriate and I'm disguisted by edgars service I regret the day I opened that account. When I payed settlement with other companies I never had a problem I'm appaled by edgars and its customer service team.<br> <br> I would never refer anybody to open a edgars account because of what I have been through.<br> <br>

0
Replies (1)
MBD
MBD's reply30 Apr 2015, 08:37
Official
Hello nokxiness,

Dear nokxiness

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC