1 reviews | Active since Jul 2022
mbd ****
hi. i have been getting calls from MBD saying that my home choice account is in arears. I opened the account in April 2022.i have been paying my installment in the 1st of every month. I did not give them an alternative number, but they have been calling my friend every day and hassasing her. I called mbd home choice regarding the matter. a lady told me my account is in arears on they side that's why theyve been calling. I asked how did you get my friends number to call because I did not give it to you guys. she says we can't get into that right now and please pay your account. she cannot give me answers for anything so I emailed home choice today and within couple of hours I got a reply from them stating my account is up to date and that I'm not in arears. I have proof of payments and an email that was sent to me. I told them about the calls they just told me sorry about the inconvenience that's all. I need to sort out this matter because this is becoming very annoying.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
