MBD ****

In December I received a call from MBD saying my Virgin active account was in arrears and I should make payment arrangements. The lady that spoke to me was very rude and demanded my banking details to make a debit order, I refused to give her my banking details and said to her I'd pay the a 3rd of the amount in a week and the remaining balance I wasn't sure then when I'd pay it but I'd make an arrangement after the 1st payment. A week later I made a payment of R 440 to the provided banking details, to my surprise I kept on receiving alot of sms's demanding I make a payment day after the payment was made. They never acknowledged my payment and I wasn't sent any email or SMS to show me my outstanding balance. A month later (January 2019) they started harassing me every day and demanding I make another payment on the 29th 'as promised' . I did not promise anyone to pay them on the 29th , at this point I strongly feel like am being ****med. I googled MBD numbers, called a couple of times and no one answered . I installed true caller app to identify unknown numbers as these people call with different numbers all the time, sometimes at 8am which is unacceptable. They call and SMS every day threatening me, I have reported their numbers as spam and will continue doing so. The only time I will pay them is if they provide me with a statement of my credit history showing the payment i made and the outstanding balance. Am glad i never gave them my banking details as I've read terrible things about them on Google.