NS
Ngcali S

1 reviews | Active since Jun 2019

03 Jul 2019, 08:58

MBD ruining peo

I think it's high time for this company to be reported to the National Credit Regulator aa it is ruining people's lives. We can't even apply for a home loan just because we are struggling to get the paid up letter that was promised to us. The call centre agents are rude and useless!!!

0
Replies (3)
MBD
MBD's reply03 Jul 2019, 09:28
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Legal Collections (Pty) Ltd 
NS
Ngcali S's update03 Jul 2019, 12:00
Reviewer Update
Please just email the letter, my wife called this morning 3 times and promised the letter but till now it's not sent.
MBD
MBD's reply03 Jul 2019, 14:49
Official
Dear Sir/Madam
 With reference to your query logged on the 03 July 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER  MBD Legal Collections (Pty) Ltd