DCDSC
Daniela Chetty De Sousa Chetty

1 reviews | Active since Feb 2013

25 May 2019, 12:00

MBD RUDE CALL CENTRE AGENT JOHN SIDISI !!!

I am tired of the PATHETIC ATTITUDE by the STAFF at MBD, they are rude and don't deserve to be employed as I am sure there are many deserving respectful people out there that would really appreciate having a job!!!!! JOHN SIDISI you need to be taught respect and that you are above nobody!!!!!!!!!!!! just as you work on a Saturday so do I who do you think you are to ask me why must you call me back after 2pm after I asked you if you could call me back after 2 pm you told me why must you and you cant? I then asked can you call me on Monday and you said why I answered my phone now I must speak now !!!!!! I was not rude or disrespectful to you in any way and doesn't mean because im in debt that I deserve to be spoken to and treated this way by MBD. I then asked to speak to your supervisor and you tell me you don't have a supervisor and there is no supervisor on the floor (your supervisor Munnie) clearly you need a supervisor that sits on your head as this isn't the way you treat people. I have been making my monthly payments and asked for you to call me back to increase my payment and discuss it as I couldn't discuss it at work.. you are rude and disrespectful!!!! if I get another rude call from MBD with there harassing ways and rude call center agents that think they above you I will be taking this matter Further.. PATHETIC.

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Replies (1)
MBD
MBD's reply28 May 2019, 10:45
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MUNNIK BASSON DAGAMA INC