rH
renell H
1 reviews | Active since Feb 2015
16 May 2024, 12:49
MBD refuses to Refund
I Have been paying MBD Attorneys since dec 2019 for a Sanlam Direct Axis account and they have not been crediting my account. Say that it was closed and handed to another attorney. They say They refunded the Direct Axis all the R600 payments I have been making but direct Axis does not have the payments. The refuse to give back my money, I have all the proof of pmts since dec 2019 of R600. I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (3)
MBD's replyOfficial
16 May 2024, 13:29Dear Ms Henwood
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply16 May 2024, 13:29
Official
Dear Ms Henwood
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
17 May 2024, 13:37Dear Ms Henwood
With reference to your query logged on the 16 May 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 16 May 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,
MBD's reply17 May 2024, 13:37
Official
Dear Ms Henwood
With reference to your query logged on the 16 May 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 16 May 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,
rH
renell H's updateReviewer Update
17 May 2024, 14:06Nothing has been resolved, what are you talking about?
rH
renell H's update17 May 2024, 14:06
Reviewer Update
Nothing has been resolved, what are you talking about?