1 reviews | Active since Feb 2017
MBD providing False Bank Accounts
YET THEY CONTINUE AFTER NUMEROUS ATTEMPS TO RESOLVE THE ISSUE OF PAYMENT.
Seems MBD is busy with *****ulent Bank accounts asking me to pay money into their account for a Vodacom issue that should have been solved 2 years ago. Spoke to a lady by the name of Euginia Zondo which has been sending me e-mails regarding which account to make payment to, the Banking details she had provided me with seems to be incorrect Account Number, I've sent her NUMEROUS screenshots that the details are incorrect as the banking app shows, She insists that they are correct & should continue to use that account.
Since I cannot make payment, I get bombarded with sms's & phone calls saying I am not honoring my payment agreement.
Seems MBD should ensure they have competent staff in place when dealing with clients and making payments possible when they request them so frequently.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
