BP
Brad P

1 reviews | Active since Apr 2022

14 Apr 2022, 14:15

MBD POOR SERVICE

I receive at least 6 calls a day from MBD Attorneys. the staff is very rude and doesn't ever send me settlement letters. every single staff member at MBD puts the phone down after I ask for a settlment letter or any contact details for the relevant departments

0
Replies (3)
MBD
MBD's reply19 Apr 2022, 08:09
Official
Dear Mr Poole

We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you. 

Kind Regards,
Complaints Officer 
MBD
MBD
MBD's reply20 Apr 2022, 13:49
Official
Dear Mr Poole

Kindly forward us your reference or identity number in order to assist with your account.

Kind Regards,
Complaints Officer 
MBD

MBD
MBD's reply20 Apr 2022, 16:05
Official
Good day

Kindly be advised that under the mobile number provided we have a Mr Malcolm Poole not B Poole.

Kind Regards,
Complaints Officer 
MBD