SS
Stephens S

1 reviews | Active since Aug 2024

07 Aug 2024, 12:34

MBD poor service

I made arrangement with MBD legal to debit my account for vodacom arrears, till today the never allocate the money to vodacom. I call them with vodacom to ask why but they hangup and never assist us. I'm disappointed with MBD attitude towards customers especially lieing, if customers call and you don't know anything, why don't you refer her/him to your seniors😒😏😩

0
Replies (2)
MBD
MBD's reply07 Aug 2024, 13:22
Official
Dear Stephens Shiang

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
SS
Stephens S's update23 Aug 2024, 13:45
Reviewer Update
Till today there is no feedback