MBD Poor Service

Good day

I keep receiving messages and phone calls about my TV licence that is not yet paid. I paid my TV licence on the 21 August 2018. I phoned the number provided in the messages that i keep receiving and sent them prove of payment on the 21 August 2018, 31 August 2018, 4 September 2018, 5 September 2018 and today 11 September yet again. Every time i phone them i get put through to someone else and the email address then changes. I still get messages and phone calls about no payment. I paid via EFT and used my husbands ID number as reference also explained this to the people i talked to. They insured me that they will get there records up to date but still i receive calls and messages saying that they have not received my emails. Also it still shows on the SABC system that it is not yet paid. Can some one please contact me regarding this matter seeing that i am really getting fed up with the poor service that we as TV licence payers are receiving.

I tried sending an email to the complaints department about SABC services but the email also will not go threw

Regards