NM
Nivanya M

1 reviews | Active since Aug 2016

20 Feb 2019, 13:57

MBD poor customer service

This businesses customer service is utter *******. You call them for assistance and they are not able to help a customer. I've been trying to get a settlement letter for 2 months with no luck to date...... A payment that was made in December miraculously does not show after 2 whole months. How does that work.. Utterly disgusted by the call center agents and managers.

0
Replies (1)
MBD
MBD's reply25 Mar 2019, 13:17
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MBD Credit Solutions (Pty) Ltd.