MBD- pathetic service

Once your account gets handed over here there is no way of getting it your name updated.

My Vodacom account was handed over to MBD where I received an sms with a link to make a payment which I did, now when I call in I'm told that the account was withdrawn by Vodacom and the number I have been given by MBD as their legal department *** doesn't work.

I am told that I have a balance of R95 and the issue at this point is finding someone to talk to.

MBD was able to send a link for collection of amount but now when I want help no one can help, I am sent from pillar to post.

Pathetic!