nR
natasha R

1 reviews | Active since Mar 2011

07 Jun 2019, 12:03

MBD pathetic disgusting service

HOW DARE YOUR CONSULTANT JOHN CALL AND ARGUE AND BASICALLY THREATEN ME????? YOUR GUYS HAVE VERY LOW STANDARDS AND NEED TO TEACH YOU STAFF HOW TO TALK TO PEOPLE, ONE DAY THEY COULD BE IN THE SAME SITUATION ... PATHETIC customer service truly. who are these consultants to speak to people like they are nothing??? They are definitely not qualified attorneys calling with regards to accounts. I will be taking MBD TO COURT!!!!!!!

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Replies (2)
MBD
MBD's reply07 Jun 2019, 14:28
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd. 
MBD
MBD's reply13 Jun 2019, 13:29
Official
Dear Sir/Madam
 With reference to your query logged on the 07 June 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 
Kind regards COMPLAINTS OFFICER 
 MBD Credit Solutions (Pty) Ltd.