MBD - Painful Customer Care

MBD - you need to step up your business strategies and Customer service.

Must be the worst experience ever, Getting calls like crazy and emails. I am told that i owe on an account, i dont even have or never had any accounts at the place? then i have asked for a statement so that i can see what is going and complete silence! today i asked again for a statement and this is what i received!

Lucia Monnakgotla ********** Good day Please furnish our office with your id number in order to assist further. Kind regards

My signature on my clearly shows i am not even in the country? so MBD please tell me how do you want me to come to your offices? And lets ramp up your bills please contact me on my email signature number :-)