KM
Karin M
1 reviews | Active since Jun 2020
01 Aug 2024, 15:32
MBD nuisance calls
On the 1st of April 2024 I have been retrenched. I immediately notified Truworts and Tekkie town as I have insurance covering me in the event of retrenchment. Since then I get up to 8 calls from MBD agents some very rude. I have forwarded all correspondence to MBD but did not receive a reply. This is not acceptable as I feel a big company as MBD must train their staff prperly.
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Replies (2)
MBD's replyOfficial
02 Aug 2024, 10:15Dear Kain Muller
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply02 Aug 2024, 10:15
Official
Dear Kain Muller
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
06 Aug 2024, 09:22Dear Karin Muller
We have received notification of a matter you lodged with Hellopeter.com regarding MBD . Kindly be advised that we have requested information from you via email.
To date we have not received a response and we thus close this matter.
Kind Regards
Complaints Officer
MBD
We have received notification of a matter you lodged with Hellopeter.com regarding MBD . Kindly be advised that we have requested information from you via email.
To date we have not received a response and we thus close this matter.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply06 Aug 2024, 09:22
Official
Dear Karin Muller
We have received notification of a matter you lodged with Hellopeter.com regarding MBD . Kindly be advised that we have requested information from you via email.
To date we have not received a response and we thus close this matter.
Kind Regards
Complaints Officer
MBD
We have received notification of a matter you lodged with Hellopeter.com regarding MBD . Kindly be advised that we have requested information from you via email.
To date we have not received a response and we thus close this matter.
Kind Regards
Complaints Officer
MBD
Best regards,