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Francois B

1 reviews | Active since Feb 2017

20 Nov 2023, 10:01

MBD now giving my details to RISIMA after POP was sent to them

MBD you're BEYOND ***********. The LOT of You working there !!!!

How DARE you give my details to RISIMA after I've sent you Multiple PROOF OF PAYMENTS, I've even sent you my Bank Statement showing your PATHETIC amount R690.05 was paid in JULY 2023 ALREADY

STOP with your ****, send me my Proof of Account being PAID-UP as I've requested from you 7 TIMES !!!!!

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Replies (2)
MBD
MBD's reply20 Nov 2023, 10:43
Official
Dear Francois Beket,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply13 Jan 2024, 12:00
Official
Dear Francois Beket,

With reference to your query logged on 20 November 2023 at 10:43am.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD