1 reviews | Active since May 2019
MBD Nothing But Bull****
I once missed a payment in February 2019 for my Truworths account and Truworths called me and we arranged that I pay the the amount in the next payment due date as payment for February and March WHICH I DID. Now we are in mid May and I got a ridiculous sms from MBD saying my account is in arrears and an amount of R500 is desperately needed for payment. Then two days later I got another one saying R640 is needed for payment. I then called Truworths and my account only defaulted once and has been up to date since and was told by Truworths that my acount is up to date and there is nothing due on my side. MBD, I DO NOT OWE A THING!!!! My account is currently at a very very good standing with Truworths.
Please get your facts correct!!! This text harrassment must stop!!! This is utter BULL!!! To be harrassing someone over one missed payment on their account which was retified and even paid double the next payment due date is *******.
RECONCILE WITH TRUWORTHS BEFORE HARRASING US LIKE THIS!!!!
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
I wrote this bad review last night on 15/05/2019 only to have the entire issue solved before lunch time the very next day on 16/05/2019 by a very professional and friendly lady by the name of Linda Montzinger from your organisation. She assured me that she would follow up about my complaint with Truworths and that she would give me feedback ASAP which she did.
Thank you so very much Linda from MBD for ensuring that my matter be resolved asap with a positive outcome. I am very very pleased:)
I wrote this bad review last night on 15/05/2019 only to have the entire issue solved before lunch time the very next day on 16/05/2019 by a very professional and friendly lady by the name of Linda Montzinger from your organisation. She assured me that she would follow up about my complaint with Truworths and that she would give me feedback ASAP which she did.
Thank you so very much Linda from MBD for ensuring that my matter be resolved asap with a positive outcome. I am very very pleased:)