MH
MELANY H

1 reviews | Active since May 2010

19 May 2021, 17:06

MBD - NO SERVICE !!!!

I have called MBD at least 8 times and emailed them 4 times to request a paid up account letter as I have settled my Woolworths instore card account in full. I am still waiting for the letter, each time I speak to a consultant they either say that they have escalated it or some or other excuse. This is unacceptable I demand my paid up account letter!!! as they demand money from everyone each month!!!!

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Replies (1)
MBD
MBD's reply20 May 2021, 10:20
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.