MBD -No respose

<p>MBD has been handling my Vodacom account which I paid mid May and have been waiting for a settlemnet letter to date. Each time I call I am advised the matter is with customer care and the lettter will be fowarded the following morning however the letter has not been fowarded to my email since. I have been trying several times to contact the customer care line however my calls always get dropped 3 3 minutes after being told they are expeirncing a high volume of call.</p> <p> </p> <p>I am also awaiting a refund of R 890 as my Vodacom statment is sitting on a credit balance of the abfore mentioned amount due to the payment account.(unaware that my account was already handed over) and Vodacom advised I need to request the refund from MBD as my account is now sitting with them.</p> <p> </p> <p> Regards,</p> <p>OlgarM</p>