EM
Elmarie M

1 reviews | Active since Dec 2009

18 Jan 2021, 11:36

MBD NO COMPASSION

Having an truworths acc thats in arrears, AND I KNOW I NEED TO SORT IT OUT, BUT was called by a lady with the name Tina, not understanding, dont want to hear any reason or excuse , was told i was rude, did explain to the lady i am in no position to make any arrangements i am sick and recovering from COVID...SO MUCH FOR COMPASSION AND UNDERSTANDING MBD!!!!!!!!!

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Replies (1)
MBD
MBD's reply04 Feb 2021, 14:30
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd.