SS
Sue S

1 reviews | Active since Mar 2020

24 Jun 2022, 10:01

MBD must be stopped from harassing people.

If there was less than 1 star available I would use it. MBD consultants are useless, they do not listen and they do not resolve queries. I have had a sim swop on my data card and the number must be linked to someone who is a defaulter - I keep getting phone calls ****il I blocked the sim from receiving calls) and now get SMS daily regarding a Homechoice account that does not belong to me - when I call to query why they are sending me sms's they give me a completely different name - the reference is ***6 in case they actually do want to do something about this constant harassment!!!!

0
Replies (2)
MBD
MBD's reply24 Jun 2022, 11:05
Official
Dear Ms Simmonds

We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you. 

Kind Regards, 
Complaints Officer 
MBD
SS
Sue S's update24 Jun 2022, 11:47
Reviewer Update
And this response is typical with this organisation - what additional information do you need?????