MBD (Munnik Basson Dagama Incorporated Attorney)

I had an ABSA credit card and got a call from MDB to say the account was handed over. I setup an automatic monthly payment to MBD for R500. I settled the account last year 7 July 2023. I forgot to cancel the automatic payment so at the end of July the payment went off my account again. I send MBD an email to notify them with the paid up letter, the proof of payment and a copy of my ID at the beginning of August 2023. I had no response from MDB. I have made numerous enquiries. I called MBD and asked to speak to the financial manager in October 2023. I got an answering service and left messages and nobody has returned my calls. On the 20th of November 2023 I received a reply to my emails to send the proof of payment and copy of my ID again. Here is my reply: Hi Hilda

I don't want o sound rude but are you frigin serious right now? This is the email right at the bottom of this email trail on the 8th of August 2023. It is three and a half months later and now you ask me for stuff I send to you right at the beginning? This is pathetic to say the least!

Hi Hilda

I just realize I never send you the email you requested.

I forgot to remove the automatic payment for MDB from my bank account so a payment of R500 for end of July went through even though the account is paid up.

I have attached the proof of payment, copy of my ID and the paid up letter.

Regards

Kevin M.

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I have now send more emails on the 28th of November 2023 and the 21st of December 2023. Still no response.

The person on the emails are Hilda Matsane. I have even WhatsApp this person and had no response.