SJ
Samantha J
1 reviews | Active since Nov 2013
19 Jun 2024, 20:02
Mbd ****mers
I have settled my account 4th June and still haven't received my paid up letter.
Countless emails and calls have been made but still nothing in writing from them to say my account has been settled.
Poor service ********* behavior Consultants are not helpful
How difficult is is to write up an email in minutes.
Helpful (0)
Replies (2)0
Replies (2)SJ
Samantha J's updateReviewer Update
19 Jun 2024, 20:12Further to the above , I want to express that I will now seek the help of the ombudsman if the letter hasnt been sent to *** I'm the next 24hrs
SJ
Samantha J's update19 Jun 2024, 20:12
Reviewer Update
Further to the above , I want to express that I will now seek the help of the ombudsman if the letter hasnt been sent to *** I'm the next 24hrs
MBD's replyOfficial
20 Jun 2024, 09:59Dear Samantha Jeenah
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply20 Jun 2024, 09:59
Official
Dear Samantha Jeenah
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD