MBD makes up the game rules as they go along.

I am currently being harassed by MBD. Last week, they send me a very threatening and dark sms message, implying that they are going to seize my property and take further legal action if I do not pay my account immediately. They instruct me to phone them.

So, I phone them. First of all, I am informed that the number they have provided on the sms message is incorrect, I must phone another number. When I refuse, I am told by the person that answered, that i do have an arrangement in place to pay every month on the 15th and that I have indeed paid last month. I am up to date. The sms must have been a mistake.

I have no option but to accept this. However, on Wednesday, 25 March, I receive another sms, which indicates that I must make a payment by 28 March. Assuming that this is yet another mistake, I ignore it. So on Friday, 27 March, I receive another sms with an attached letter, reminding me that I "have promised" to make a payment every month on 28 March and that I must pay by this date, or else. Firstly, I was told by their employee that my arrangement is for the 15th of each month. Secondly, I received my salary on the 15th of each month, why would I make an arrangement for the 28th?

I do not accept that all these messages are mere "mistakes". MBD is making up and changing the game rules as they go along. I will not abide by this. I am now going with what the person said to me on the phone. If MBD wants to make trouble for me, they will need to prove to me that I have "promised" to pay on the 28th of every month. Otherwise I will pay on the 15th as "promised".

Reinette Stander