AB
Arend B
1 reviews | Active since Nov 2015
26 Feb 2021, 09:01
MBD - Legal entity acting *******ly!!
Yet another person that complains about MBD harassing the wrong person for an account that I do not have. I called them several times they have the wrong person. They have admitted they clearly have the wrong person as no other personal details are on their system, however they stubbornly refuse to remove my number.
I have logged a complaint with the credit ombud hopefully they can assist because clearly MBD have no self respect, no integrity, zero concern about their reputation and clearly clueless about invading the privacy of individuals.
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Replies (2)0
Replies (2)
MBD's replyOfficial
26 Feb 2021, 09:34Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply26 Feb 2021, 09:34
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
AB
Arend B's updateReviewer Update
26 Feb 2021, 10:28I care less for your automated response as I can see it is a standard operating procedure. You take absolutely no action but pay lip service. I am not surprised however as it is reflected in your trust index, which is absolutely well earned. I was also promised a call back this morning in true form nothing materialised.
Unlike you I do not threaten and I do not lie, I have logged a complaint with the credit ombud with reference CIO/*** as indicated in my initial complaint
Unlike you I do not threaten and I do not lie, I have logged a complaint with the credit ombud with reference CIO/*** as indicated in my initial complaint
AB
Arend B's update26 Feb 2021, 10:28
Reviewer Update
I care less for your automated response as I can see it is a standard operating procedure. You take absolutely no action but pay lip service. I am not surprised however as it is reflected in your trust index, which is absolutely well earned. I was also promised a call back this morning in true form nothing materialised.
Unlike you I do not threaten and I do not lie, I have logged a complaint with the credit ombud with reference CIO/*** as indicated in my initial complaint
Unlike you I do not threaten and I do not lie, I have logged a complaint with the credit ombud with reference CIO/*** as indicated in my initial complaint