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gslindemann G

1 reviews | Active since Oct 2016

17 Dec 2019, 18:06

MBD Legal collections continued harassment of a minor child through their incompetence

My minor son has a phone that I took out on contract for him for emergency calls. Mr Price has this cellphone number incorrectly linked to another client that they handed over for non-payment of an account to MBD Legal Collections. I have responded to the sms', I have emailed and phoned MBD legal department (who committed to update their records), they committed to update their records accordingly. I have also made it clear that I hold them jointly liable with Mr Price and asked them to ensure that they also update their records. More than a month later, my son is still being harassed by sms', and threatening phonecalls.

I have referred MBD legal collections to the Credit Ombudsman, but am so disgusted with their lack of respect in this regard that I also informed them that I would post this review on HelloPeter.

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Replies (1)
MBD
MBD's reply18 Dec 2019, 09:26
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
MBD Legal Collections (Pty) Ltd