MBD LEGAL COLLECTIONS

I settled my credit with MBD legal collections in early February and I was told that on March 4th, they have informed all the 4x major credit Bureaus that the account was settled. On 09 April 2019, I received my credit report from Transunion, XDS & viewed my Compuscan account to discover that MBD has not updated my account as PAID. I called them and I spoke to a lady named Johanna Mhlongo. I stressed to her that I was in the process of fixing my credit and I need them to update my profile and she told me it would be done within 24hours. I called her on 12/04/2019 and I spoke to Johanna again and her exact words were, ‘I told you we were dealing with it, should I get up from my chair and go to the credit beauxs myself because that will not happen’. I told her I didn’t appreciate that statement and her tone and I asked to speak to her superior, she told me to figure out who her superior was & she hung up. This is really frustrating because I have settled my account with them and all I need is for them to update my profile because my profile shows I’m in arrears and I’m planning on purchasing property early next year. I am very disappointed in MBD Legal Collections & their staff.