MBD| Jet Account Handover|Paid Up Letter

Even after I called MBD tried getting an statement which apparently all of a sudden u can not receive. I still have not received any assistance whatsoever. You would think that MBD being a Law Firm they would do things the right way but yeah their service is really bad that's even an under statement. It has been 6 months since I paid my Jet Account in full by they are still failing to assist me or at least inform Jet that I have paid everything in full and give me a paid up letter. This has implicated me on a lot of things financial wise and I'm at a point whereby do I go to their offices or site and wait but then I will sit and wait until when?

I'm just so furious. You pay what they want then when it's time for them to give you want you need it is a hassle. They really need to relook into the way they do things. Consults are rude they hang up on you. Disgrace!